Terms & Conditions

The terms and conditions stated below apply to all visitors and users of STE Electrical Sdn Bhd. You’re bound by these terms and conditions as long as you’re on www.electricalsolutions.my



The Terms & Conditions content may be changed, moved or deleted at any time. Please note that STE Electrical Sdn Bhd have the rights to change the Terms and Conditions content without any notice given. If there’s any violation of rules and regulations of these terms and conditions, STE Electrical Sdn Bhd will take immediate actions against the offender(s).


Site Contents & Copyrights

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Content of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by STE Electrical Sdn Bhd.

Comments and Feedbacks

All comments and feedback to STE Electrical Sdn Bhd will remain STE Electrical Sdn Bhd’s property.

Users shall agree that there will be no comment(s) submitted to www.electricalsolutions.my that will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, users shall agree that there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. Users will be the only one responsible for any comments and feedback made.



Users shall agree that STE Electrical Sdn Bhd may send newsletters regarding the latest news/products/promotions etc via email to the user.


Users shall agree to defend, indemnify and hold STE Electrical Sdn Bhd harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.


Link to other sites

Any access link to third party sites is at your own risk. STE Electrical Sdn Bhd will not be related or involved to/with any such website if the user’s content/product(s) got damaged or lost via the third party site.


Inaccuracy Information

From time to time, there may be information on www.electricalsolutions.my that contains typographical error, inaccuracies, omissions, that may relate to the product description, pricing, availability and article content. We reserve the right to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfied with your purchased product(s), please return it back to us with the invoice. Please refer to our “Return and Refund Policy”.



This agreement is effective unless and until the customer  or STE Electrical Sdn Bhd terminate this agreement at any time. The customer may terminate this agreement at any time. However, we may also terminate the agreement with the customer without prior notice and will be denying the access of the customer who is unable to comply with the terms and conditions above.

Terms and Conditions of Warranty

  1. This warranty applies to some specified products purchased at all STE Electrical Sdn Bhd physical stores & Online stores. 
  1. Please be notice that the defect or damage item to be eligible with the ORIGINAL PURCHASE RECEIPTand present it for verification.
  1. A warranty period is included 1 year. Apart for this, a warranty period is given starting from the date of purchase as stated in the original purchase receipt issued by STE Electrical Sdn Bhd and is only valid in Malaysia. 

(P/S: The warranty period applies to some specified products only, not all of the products.)

  1. Please be notice that STE Electrical Sdn Bhd DOES NOT include any transportation fees for customers. Customers should bear all the transportation fees whether overseas or locally. Because in the event that the instrument needs to be sent back to the manufacturer for any repairs. If the customer agrees to and shall pay for all the charges in full upon completion of the service and repair.
  1. Kindly be notice that STE Electrical Sdn Bhd is reserves the right to decline any warranty claims to the following conditions:
  • STE Electrical Sdn Bhd has NO LIABILITY with any defect from fair wear and tear, negligence, abnormal working conditions, misuse, lack of or improper maintenance, modification or repair of the instruments by customer themselves.
  • Moisture, heat and humidity
  • Natural disasters (eg : fire, lightning , flood etc.)
  • Customer’s own mishandling, misuse and negligence of the instrument.
  • Attempts to repair, adjust or do any modification of the instrument by any THIRD PARTIES other than STE Electrical Sdn Bhd’s personnel.
  • The original purchase receipt does not shows the product’s model, serial number, and date of purchase of the product
  • The serial number of the products is not complete, missing, or tampered with in any manner.
  1. The warranty is non-transferable and only valid for the original purchaser and none of the rights or obligations under these Terms and Conditions may be assigned or transferred. A person who is not an applicant for the warranty shall no have the rights under the contract to enforce any terms of the warranty. 
  1. STE Electrical Sdn Bhd reserves the right to change and modify the Terms of Warranty at any time without prior notice.